Returns & Exchanges
At Poppy and Peonies, we want you to love your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Whether you need a different style or a full refund, our hassle-free process ensures your fashion journey remains seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are in their original condition with tags attached, and place them securely in the original shipping box or a similar mailer.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing